And what's better than Paradox Corp to fulfill your E Mail Support needs. From our setup in the Indian Sub Continent, we use our technical expertise, interwoven with sharp communication skills to deliver answers of your customer's queries quickly on their email box. We hold expertise in Shareware Software, eBooks, Web Portals and Web Hosting domains and our experience in software development have also helped us in quickly understanding technical issues.

At Paradox Corp, we understand the importance of quality human resource. We offer Email Support for both technical as well as non-technical products/services. For technical support, we employ Certified Engineers and ensure that they have keen eye in gaining technical details and possess the expertise to handle your client's queries efficiently.

For non-technical support, we provide in-depth training to our experienced professionals about your Products/Services, so that they can understand your customer's requirements properly and answer them quickly. We also do performance audits from time to time to identify and remove bottlenecks in our current process, thus offering quality Email support services on ongoing basis.

Our experience of serving various business domains has also helped us in creating comprehensive knowledge base of most commonly asked questions, thus enabling us in sorting out customer queries more efficiently and in minimum possible time.

One of the major benefits with 24X7 Chat Support is its two-way communication. By providing Live Chat Support to the customers, you can understand their concerns precisely, offer them right solutions and thus, provide them the maximum in terms of Customer Satisfaction. The other benefit with Live Chat Support is cost effectiveness as compared to Live Phone Support, which comes with heavy initial investment and high operating expenses.

With experience of serving various business verticals especially in shareware and hosting domains, Paradox Corp offers quality Live Chat Support services to its clients. From our setup in Indian Sub Continent, we use our high-end technical skills to understand customer issues and use sharp communication skills to provide them solutions instantly.

At Paradox Corp, we offer our support services for both technical as well as non-technical products/services. We recruit minimum Microsoft Certified Engineers for our technical support department and look for talent that has the aptitude towards troubleshooting technical issues.

For our non-technical support team, we provide in-depth training to our professionals about your products/service and also ensure that they are experienced enough to deliver correct solutions to your customers. We also do performance audits from time to time to identify and remove bottlenecks in our current process, thus offering you quality Live Chat Support services on ongoing basis.

We believe that our experience is our biggest asset. We have created a comprehensive knowledge base of frequently asked queries across various commercial domains by maintaining customer-technicians chat communication. Using this knowledge base we sort out customer queries more efficiently and in minimum possible time.

Today, every business needs IT Solutions to improve its processes and avail maximum commercial benefits. But with this, they also need to invest time & resources in maintaining IT Infrastructure.

Remote Maintenance helps businesses in minimizing their efforts on these non-core activities. By outsourcing your non-core tasks like IT Maintenance to experts; not only you can cut your operating expenses drastically but also get the advantage in terms of quality work. Further more, it gives you more time to concentrate in company growth plans rather than spending it on non-critical issues like Maintenance.

At Paradox Corp, your non-core issues are among our primary core activities. With experience in handling maintenance jobs across various businesses verticals, we are considered experts in providing Remote Maintenance Services. Our years of experience in software and web development have also given us the technical acumen to solve your maintenance related issues efficiently.

At Paradox Corp, we understand the value of expert human resource. Taking care of this aspect, we recruit Technical Support Engineers with certifications including MCSE, MCSA, CCNA, and RHCE etc for your maintenance activities. We also ensure that they have the keen technical eye and required technical skills to troubleshoot technical issues with perfection.

To provide you the best available in the industry; we spend regularly on infrastructure like servers, dedicated leased lines, power backup, routers etc. We also do performance audits from time to time to identify and remove bottlenecks in our current process, thus offering quality Remote Maintenance services on ongoing basis.